What This Treatment Is
Starting Medication-Assisted Treatment is not a single event — it’s a defined sequence. Understanding it up front reduces anxiety and prevents the two most common failure points: patients who never make the first call, and patients who make the call but don’t complete the induction visit. For Calabasas residents, that sequence runs through the Woodland Hills campus, a short drive north via US-101.
The Four Concrete Steps
Step one: the phone call to admissions. Free, confidential, no obligation. Step two: insurance verification — completed within one business day. Step three: in-person psychiatric evaluation at the Woodland Hills campus, usually within a few business days of first contact. Step four: MAT induction — the first medicated dose under supervised conditions. Buprenorphine can often be inducted at the same evaluation visit; naltrexone and Vivitrol require prior opioid clearance.
What Determines Medication Choice
Medication selection is a clinical decision made during the evaluation. Inputs include: what substance you’re using, quantity and frequency, prior treatment history, other medical conditions, other medications, pregnancy plans, work and travel demands, and your preference. Buprenorphine (Suboxone) fits most OUD patients. Naltrexone fits after opioid detox. AUD patients typically start with oral naltrexone, acamprosate, or Vivitrol.
Our Care Model: Specialty-Led, Distinct Primary Tracks
Elevated Healing operates separate primary treatment tracks for Mental Health and Substance Use, each led by the appropriate clinical specialty from day one. When both are present, our teams coordinate care across tracks so the full clinical picture is addressed without collapsing treatment into a single generalized program.
This is different from a blended or generalized model. Read more on our Care Model page.
Elevated Healing’s Specialty-Led Approach
Our team walks Calabasas patients through the sequence step by step. Anxiety about “what happens next” is one of the biggest barriers to starting treatment, so we don’t leave patients guessing.
What starting MAT looks like for Calabasas residents:
- First call handled by trained admissions staff — clinical questions, not sales scripts.
- Insurance benefits verified and prior authorization initiated within one business day.
- Evaluation scheduled within a few business days at the Woodland Hills campus (~15 minutes via US-101).
- Evaluation includes full history, physical assessment when indicated, urine toxicology, and clinical decision on medication choice.
- Induction planned to avoid precipitated withdrawal — timing matters.
- Follow-up scheduled at the induction visit; most follow-ups can move to telehealth once stable.
Access from Calabasas
Our physical location is at 21250 Califa St, Ste 114, Woodland Hills, CA 91367, about a 15-minute drive from Calabasas via US-101 in normal traffic.
- From central Calabasas — US-101 East, exit at Winnetka Avenue or De Soto Avenue, then a short drive north.
- From Hidden Hills or Woodland Hills-adjacent areas — many patients complete the trip in under 15 minutes.
- From Agoura Hills or Westlake Village — allow about 20–25 minutes via US-101.
- Telehealth — after your initial in-person assessment, most follow-up psychiatric visits can be done by video across California, reducing travel burden for maintenance and step-down care.
New patients typically complete their initial evaluation in person; ongoing follow-up can be scheduled remotely when clinically appropriate.
Program Levels That Deliver This Care
This service is delivered inside the level of care that matches your clinical need at intake. Level of care can shift over time as treatment progresses.
Partial Hospitalization (PHP)
Structured day program, five days per week, with psychiatric oversight and integrated therapy.
Learn about PHPIntensive Outpatient (IOP)
Three-to-five sessions per week that allow work or school to continue.
Learn about IOPOutpatient (OP)
Weekly therapy plus regular psychiatric visits — well-suited to step-down maintenance.
Learn about OPTelehealth Follow-Up
Video visits with the psychiatric provider, available across California for eligible patients.
Learn about telehealthInsurance, Cost, and Getting Started
Most commercial insurance plans cover starting mat under mental health and substance use disorder benefits, which are subject to federal parity requirements under the Mental Health Parity and Addiction Equity Act. Parity means insurers cannot impose stricter limits on behavioral health services than they apply to physical health services — a real legal protection worth knowing you have when you call.
The first step is a conversation with our admissions team. This call is free, confidential, and carries no obligation. During it, we:
- Verify your insurance benefits within one business day.
- Confirm what’s covered, what your copay or coinsurance will be, and whether prior authorization applies.
- Start any required prior authorization on your behalf so you’re not stuck on hold with your insurer.
- Schedule a clinical evaluation — usually within a few business days of your first call, sooner when the situation is time-sensitive.
If insurance doesn’t cover the service or your plan design doesn’t fit, self-pay options can be discussed. There is no charge to have this conversation. Reach us at (747) 888-3000 or use our insurance verification form.
What Progress Looks Like
Recovery through starting mat is not a straight line, and durable clinical outcomes rarely happen in weeks. Realistic timelines matter here more than optimistic promises. Most patients notice measurable improvement in the first month of consistent treatment — reduced cravings, more stable mood, better sleep, easier engagement with therapy. Substantive behavioral change typically takes root over three to six months.
Progress is reviewed at every clinical visit. We measure it in specifics: frequency of the target behavior, functional recovery in work and relationships, sleep quality, and — where medications are involved — how well the pharmacology is holding cravings and side effects. When something isn’t working, we adjust. That might mean a dose change, a therapy focus shift, or a step up or down in level of care. The plan follows the patient’s clinical picture, not the other way around.
Setbacks are treated as clinical data, not moral failure. If a relapse or symptom flare happens, the team’s job is to understand what led to it and refine the plan. Patients are not discharged for a relapse. Long-term recovery is often what happens after the acute treatment phase ends, and we plan for that from the first visit — through aftercare planning, coordinated hand-offs, and telehealth follow-up available across California.
Confidentiality and HIPAA Protections
Treatment records at Elevated Healing are protected under the Health Insurance Portability and Accountability Act (HIPAA) and, for substance use records specifically, under 42 CFR Part 2 — a federal regulation providing additional protection for substance use disorder treatment information. That means treatment status and clinical details are not disclosed to family members, employers, or third parties without your written authorization, except in narrowly defined legal circumstances (imminent harm, court order).
Practical protections include HIPAA-compliant scheduling and communication systems, secure insurance verification channels, and billing structured to minimize what appears on statements. Patients with heightened confidentiality concerns can request specific accommodations at intake — arrival timing, check-in flow, telehealth-first scheduling — and our admissions team will confirm what’s available.
Frequently Asked Questions
How long from first call to first dose?
How does the Calabasas commute affect starting?
Do I need to detox first?
Can I start MAT the same day as my evaluation?
What if I can't afford MAT?
What if I change my mind?
If You’re in Crisis
If you or someone you love is in immediate crisis, help is available 24/7. You are not alone.
- 988 Suicide & Crisis Lifeline — Call or text 988 (24/7, free, confidential)
- SAMHSA National Helpline — 1-800-662-HELP (4357) — mental health & substance use referrals
- The Trevor Project — 1-866-488-7386 — LGBTQ+ youth crisis support
Trusted External Resources
Independent, evidence-based sources on the topics covered on this page:
SAMHSA’s clinical overview of MAT and how to start.
Free, confidential 24/7 referral service: 1-800-662-HELP.
NIH institute publishing research on addiction and treatment.
APA’s guidance on substance use disorders.
Municipal community services and public safety resources.
Ready to Talk About Starting MAT?
Our admissions team can walk you through what treatment looks like, verify insurance benefits, and answer questions. Conversations are confidential.
Call us confidentially at (747) 888-3000 — or request a consultation online.
Schedule Your Consultation