What This Treatment Is
Starting Medication-Assisted Treatment is not a single event — it’s a sequence. Understanding the sequence up front makes the process less anxious and reduces the two most common failure points: patients who never make the first call, and patients who make the call but never complete the induction visit. The clinical work is real, but the operational steps are straightforward.
The Four Concrete Steps
Step one: the phone call to admissions. Free, confidential, no obligation. Step two: insurance verification — completed within one business day. Step three: in-person psychiatric evaluation at the Woodland Hills campus, usually within a few business days of the first call. Step four: MAT induction, which is the first dose of the chosen medication under supervised conditions. For buprenorphine this often happens at the same evaluation visit; for naltrexone or Vivitrol it requires prior opioid clearance first.
What Determines the Medication Choice
Medication selection is a clinical decision made during the evaluation. Key inputs: what substance you’re using, how much and how often, prior treatment history, other medical conditions, other medications, pregnancy or plans for pregnancy, work and travel demands, and — importantly — your preference. Buprenorphine (Suboxone) fits most opioid use disorder patients. Naltrexone fits patients who have completed opioid detox. Alcohol use disorder patients typically start with oral naltrexone, acamprosate, or Vivitrol.
Our Care Model: Specialty-Led, Distinct Primary Tracks
Elevated Healing operates separate primary treatment tracks for Mental Health and Substance Use, each led by the appropriate clinical specialty from day one. When both are present, our teams coordinate care across tracks so the full clinical picture is addressed without collapsing treatment into a single generalized program.
This is different from a blended or generalized model. Read more on our Care Model page.
Elevated Healing’s Specialty-Led Approach
Our Woodland Hills team walks patients through each step. The team knows that anxiety about “what happens next” is one of the biggest barriers, so we do not leave patients guessing.
What starting MAT looks like:
- First call handled by trained admissions staff — clinical questions, not sales scripts.
- Insurance benefits verified and prior authorization initiated within one business day.
- Evaluation appointment scheduled within a few business days; sooner when the situation is urgent.
- Evaluation includes full history, physical assessment where indicated, urine toxicology, and a clinical decision on medication choice.
- Induction planned to avoid precipitated withdrawal — timing matters more than most patients realize.
- Follow-up appointment scheduled at the induction visit — no gap between induction and continued care.
Access at Our Woodland Hills Campus
Our campus is at 21250 Califa St, Ste 114, Woodland Hills, CA 91367, in the West San Fernando Valley. Access is straightforward:
- From the 101 (Ventura Freeway) — exit at De Soto Avenue or Winnetka Avenue and drive a short distance north.
- From the 118 (Ronald Reagan Freeway) — take Winnetka or De Soto south into the West Valley.
- Nearby communities — Warner Center, Winnetka, West Hills, Canoga Park, Tarzana, and Encino are all a short drive.
- Telehealth — after your initial in-person assessment, most follow-up psychiatric visits can be done by video for California residents.
Parking and check-in details are provided at intake. If accessibility accommodations are needed, tell our admissions team when you call.
Program Levels That Deliver This Care
This service is delivered inside the level of care that matches your clinical need at intake. Level of care can shift over time as treatment progresses.
Partial Hospitalization (PHP)
Structured day program, five days per week, with psychiatric oversight and integrated therapy.
Learn about PHPIntensive Outpatient (IOP)
Three-to-five sessions per week that allow work or school to continue.
Learn about IOPOutpatient (OP)
Weekly therapy plus regular psychiatric visits — well-suited to step-down maintenance.
Learn about OPTelehealth Follow-Up
Video visits with the psychiatric provider, available across California for eligible patients.
Learn about telehealthInsurance, Cost, and Getting Started
Most commercial insurance plans cover starting mat under mental health and substance use disorder benefits, which are subject to federal parity requirements under the Mental Health Parity and Addiction Equity Act. Parity means insurers cannot impose stricter limits on behavioral health services than they apply to physical health services — a real legal protection worth knowing you have when you call.
The first step is a conversation with our admissions team. This call is free, confidential, and carries no obligation. During it, we:
- Verify your insurance benefits within one business day.
- Confirm what’s covered, what your copay or coinsurance will be, and whether prior authorization applies.
- Start any required prior authorization on your behalf so you’re not stuck on hold with your insurer.
- Schedule a clinical evaluation — usually within a few business days of your first call, sooner when the situation is time-sensitive.
If insurance doesn’t cover the service or your plan design doesn’t fit, self-pay options can be discussed. There is no charge to have this conversation. Reach us at (747) 888-3000 or use our insurance verification form.
What Progress Looks Like
Recovery through starting mat is not a straight line, and durable clinical outcomes rarely happen in weeks. Realistic timelines matter here more than optimistic promises. Most patients notice measurable improvement in the first month of consistent treatment — reduced cravings, more stable mood, better sleep, easier engagement with therapy. Substantive behavioral change typically takes root over three to six months.
Progress is reviewed at every clinical visit. We measure it in specifics: frequency of the target behavior, functional recovery in work and relationships, sleep quality, and — where medications are involved — how well the pharmacology is holding cravings and side effects. When something isn’t working, we adjust. That might mean a dose change, a therapy focus shift, or a step up or down in level of care. The plan follows the patient’s clinical picture, not the other way around.
Setbacks are treated as clinical data, not moral failure. If a relapse or symptom flare happens, the team’s job is to understand what led to it and refine the plan. Patients are not discharged for a relapse. Long-term recovery is often what happens after the acute treatment phase ends, and we plan for that from the first visit — through aftercare planning, coordinated hand-offs, and telehealth follow-up available across California.
Confidentiality and HIPAA Protections
Treatment records at Elevated Healing are protected under the Health Insurance Portability and Accountability Act (HIPAA) and, for substance use records specifically, under 42 CFR Part 2 — a federal regulation providing additional protection for substance use disorder treatment information. That means treatment status and clinical details are not disclosed to family members, employers, or third parties without your written authorization, except in narrowly defined legal circumstances (imminent harm, court order).
Practical protections include HIPAA-compliant scheduling and communication systems, secure insurance verification channels, and billing structured to minimize what appears on statements. Patients with heightened confidentiality concerns can request specific accommodations at intake — arrival timing, check-in flow, telehealth-first scheduling — and our admissions team will confirm what’s available.
Frequently Asked Questions
How long from first call to first dose?
Do I need to detox first?
What if I'm nervous about the evaluation?
Can I start MAT the same day as my evaluation?
What if I can't afford MAT?
What if I change my mind after the first call?
If You’re in Crisis
If you or someone you love is in immediate crisis, help is available 24/7. You are not alone.
- 988 Suicide & Crisis Lifeline — Call or text 988 (24/7, free, confidential)
- SAMHSA National Helpline — 1-800-662-HELP (4357) — mental health & substance use referrals
- The Trevor Project — 1-866-488-7386 — LGBTQ+ youth crisis support
Trusted External Resources
Independent, evidence-based sources on the topics covered on this page:
SAMHSA’s clinical overview of MAT and how to start.
Free, confidential 24/7 referral service: 1-800-662-HELP.
NIH institute publishing research on addiction and treatment.
FDA drug information on OUD medications.
APA’s public-facing guidance on substance use disorders.
Ready to Talk About Starting MAT?
Our admissions team can walk you through what treatment looks like, verify insurance benefits, and answer questions. Conversations are confidential.
Call us confidentially at (747) 888-3000 — or request a consultation online.
Schedule Your Consultation